Basement waterproofing and foundation repair services by Ayers Basement Systems Testimonials

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Testimonials for Ayers Basement Systems

Ken was very informative. We read the book that was sent to me which helped me ask the right questions. The crew that did the install in our home were great and very polite! They informed of us everything they were doing every step of the way.  We chose Ayers because out of 3 estimates, Ken was the only one who actually took the time to look and  explain in depth what was needed. He answered all of my questions and we knew we were in good hands by the way he spoke with such knowledge and such confidence that the uneasiness of having the work done had left. The book that was sent to me was awesome! I read the entire book front to back! It helped me with my other estimates. I knew what questions to ask and what the answers should be concerning. I was thankful for it!  Ayers transformed my crawlspace from an unpleasant environment to completely finished with their CleanSpace product. My floors are warmer, the earth smell is gone and my home is cleaner with less dust. I have a fear of rodents, snakes or any other animal getting down in my crawlspace. We are very happy that Ayers is there to help with these things. The value of our home will even go up!  Thank you Ayers!!! Sincerely, Your happiest customer
Jessie D. of Jackson, MI
Tuesday, December 29th
John Conrad was very knowledgeable about the situation. Matt Houghtaling and his crew went above expected service! They were fantastic, respectful of property and really knew what they were doing. Matt updated me of changes and totally advised me of the the situation. I cannot express how grateful I am for your expertise and courteous service. I greatly appreciate the service of Matt and his crew. I will recommend them! 
Barb G. of West Bloomfield, MI
Wednesday, October 12th
The call representative and the installation crew were polite, attentive, and professional. The salesman had great enthusiasm for the product. The clean-up and finished product was very attractive!
Jerry J. of Marshall, MI
Tuesday, August 10th
Despite a lower price offered from a competitor, I felt more comfortable with the information Steve provided, coupled with the company rating and quality of products offered. The communication from sales, administration and operations was excellent. The new sump pumps are very quiet & no longer hear them turning on/off. We are now able to utilize the crawl area space for storage, as the encapsulated space is clean and neat. Thank you for a job well done!
Barry T. of Vicksburg, MI
Monday, January 15th
We had the Ayers system installed in October and after the May rains the basement is still completely dry even though we have had standing water in our side yard for three weeks. Justin was out today to fix a minor problem with our outside drain and did a great job!
Carl M. of Battle Creek, MI
Friday, June 12th
Dear Mr. Ayers, Martin Parsons was welcomed inot our home on August 15th to provide a repair estimate.  Mr. Parsons is quite remarkable - he impressed us with his demeanor, mastery of technical issues, skillful presentation, ability to effectively communicate and patiently answer our questions thoroughly and resolutely.  By any standard, he is exceptional... possessing stellar qualities that represent your company in its very best light. Thought you should know... Sincerely, Dennis & Bernice K.
Dennis & Bernice K. of Okemos, MI
Tuesday, August 16th
My overall experience with Ayers was top drawer. Internally, the call staff returned all of my calls promptly. David, the project manager, was great to work with. I could tell he was smart and had a lot of experience with what he was doing. All together the crew was knowledgeable and quick workers. They left the job site clean and better than they found it.  I used Ayers once before and was pleased with the speed and efficiency of the installation.  Thank you, Dinning Builders Inc. Terry
Dinning Builders (Terry) of East Lansing, MI
Monday, October 19th
This review is for Blade, Ron, and Everett, who worked on my foundation repair. They were all excellent and got a difficult job done through persistence and knowledge.
Nancy P. of East Lansing, MI
Thursday, August 1st
I have had basement waterproofing, crawl space encapsulation and concrete leveling done by Ayers. I have been very pleased with the quality of the work and the skill, knowledge, professionalism and courtesy of all the employees who have worked at my home. I highly recommend Ayers!
Cynthia H. of East Lansing, MI
Thursday, July 9th
The salesman was great- he answered all our questions and listened to all our concerns. This crew was amazing too! The foreman was attentive and responded above and beyond to address all of our questions and concerns. The crew were courteous, respectful of our property, and a pleasure to work with. Any concerns we had were addressed immediately and they went above and beyond what we asked them to do. 
Ray and Kathy W. of Lansing, MI
Tuesday, August 10th
Testimonial Photo by Jack F.
Dear Ayers Basement Systems, I am very pleased with the WaterGuard System, exterior foundation flashing and the trench drain with lawnscape outlet which you installed at my home on June 15-17. My situation was a little different in that it was my garage which was leaking. One side has a block wall which is partially below grade and the opposite side is a frame wall above grade. The WaterGuard System on the block wall and the below grade flashing on the exterior of the foundation on the opposite wall solved the problems of water entering at the juncture of the floor and walls. The trench drain, out 24" in front of the overhead garage doors, solved a problem of water accumulating in a low area and running in at the corners of the garage doors when closed. Your crew, led by Nick Wolf, did a very professional job. They were diligent, conscientious and receptive to my strive for perfection. Everything was cleaned up at the end of the two days and was left very neat when the job was finished. Those fellows are keepers.  I can very highly recommend your solution to solving water problems. The success of your system was proven last night when we had a very heavy deluge of rain and no water appeared on the garage floor. Thank you, Jack F.
Jack F. of Kalamazoo, MI
Tuesday, July 7th
Matthew is an amazing person; you can tell what a good man he is from the first time you meet him. He is genuine and cares about what he does with Ayers and wants to give you the absolute BEST outcome possible. I trusted him immediately! The amount of work that we ultimately needed was over $10,000 more than we had planned for, and if it weren't for Matthew's ability to show compassion towards me and my severe disappointment, I never would have listened, absorbed, or understood what steps would be necessary to take care of our crawl space. If it weren't for Matthew I also never would have signed a new work proposal under those circumstances. I trusted him completely and will always be grateful for what he did for me that day. Matthew's crew, Dylan and Charles, worked long and hard on my project. They went above and beyond with how quickly they worked. The job had its challenges and it didn't slow them down. Our low ceiling and steel beams made it a hazardous working condition, but they persevered, and the job was finished better and sooner than anticipated. I couldn't be happier! This is the beginning of a new and healthier life for my family and me; truly life-changing. May God bless Matthew, his crew, Greg and your company.
Audra S. of Bath, MI
Monday, October 31st
I had a large crack on my basement wall that was causing water to leak in and cause unwanted moisture. Steve showed me that Ayers' FlexiSpan crack repair system would be the best solution to my problem. The job was lead by the foreman Chris, and finished within a day. I am happy with my purchase and am glad my water problem is no longer and issue. 
Nancy K. of Niles, MI
Monday, January 12th
Thank you for a great job. It exceeded all of my expectations. My satisfaction with the work is due in large part to the project's foreman - Gage - and his team. Gage exhibited the highest degree of technical expertise and professionalism. It was a pleasure to work with him! Thank you.
Don B. of Gobles, MI
Wednesday, December 19th
Thank you for a great job. It exceeded all of my expectations. My satisfaction with the work is due in large part to the project's foreman - Gage and his team. Gage exhibited the highest degree of technical expertise and professionalism. It was a pleasure to work with him! Thank you.
Don B. of Gobles, MI
Tuesday, August 18th
Total testimonials : 184

Our Service Area

Proudly Serving Michigan & Indiana

We serve the following areas

Our Locations:

Ayers Basement Systems
2631 Eaton Rapids Rd
Lansing, MI 48911
1-517-731-0784


Ayers Basement Systems
4475 Airwest Dr SE
Kentwood, MI 49512
1-616-208-3343


Ayers Basement Systems
39555 Orchard Hill Place
Suite 600
Novi, MI 48375
1-248-907-1555


Ayers Basement Systems
1251 North Eddy Street
Suite 200
South Bend, IN 46617
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