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The crew let me watch and kept me informed.
Because the job requirements changed from the original plan, it was determined what my home needed. I was walked through each step of the change and time was taken to answer my many questions. The entire crew was professional and polite. With each interaction, I was impressed. Each should be commended for their hard work and customer service.
I saw an ad on TV and was comfortable with the salesman Brad and also with the adjustment on the needed changes to the support structure and complete work.
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Thank you for Nelson DeFord's work ethic. He is an asset to your organization.