Job review from Kimberly in Pewamo, MI 48873 on 08/11/16

Overall Rating:

5 out of 5

Our Overall Service

Call Representative

Sales Process

Bill Thompson was our sales person, he did an excellent "no pressure" presentation.

Our Installation Crew

David was very personable, explained things, and was generally interested in keeping us informed. His crew, Caleb and Hunter, were two excellent and hard working members. All very friendly and willing to answer any questions or concerns we may have had throughout their process.

The Cleanup Process

It was amazing to use the clean-up it takes and manual labor to remove cement, etc, for a job like this. The crew was super! Very hard workers.

What made you choose our company:

The sales presentation and knowledge our sales rep had about the product and what could be done in our basement. And, the guarantee that our old house with its old basement could be a wet free basement. Also, no pressure to push your product, (it truly sells itself!) and allowing us private time to discuss and decide without someone hovering over us or pressuring us for a quick decision. This is/was a major expense and it was nice to walk through the process, understand as best we could before seeing the result, viewing the video and discussing questions with our rep, then thinking through our decision to go or not go with your company. We are very happy we decided on a second estimate for our basement project! Thank you and a BIG thank you to Bill, David, Caleb, and Hunter. You were all GREAT!

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