Testimonials for Ayers Basement Systems

I want to thank all the men who did a wonderful job at our home. I will continue to recommend your company for this kind of work.

The guys working on this project were great. It is such hard work. We appreciate it. They deserve a bonus for working so hard.

Everybody was great, polite, and respectful. They all let us know what was happening and why

Normally during snow melt we would have water in our basement. However, this most recent melt isn't a concern for us anymore. Our representative was very good; knowledgeable about product; able to tell what we needed. The crew was on time and even called the first day before arrival. We were amazed at how quickly the job was completed! Liked having a written estimate.

The installation crew was polite and competent. The project Manager was professional and knowledgeable. The main reason for choosing Ayers Basement Systems was they specialize in the type of work needed.

Jim was very kind and informative. The two reasons for selecting Ayers Basement Systems was trust worthiness of representative, not pushy, not a know-it all, helpful. Representative selling and talking up your product not insulting other systems was great. Jim explained everything nicely. Jessie and Josh worked very hard both days. Never took a break. Were conscientious about everything, explained everything they were doing. Very happy with the service and my dry basement!

I saw the trucks and heard advertisements 

I chose Ayers when I looked in the Yellow Pages. The clean-up process was very nice- I really liked it

The three pump system is incredible. Ayers actually grounded this huge hole in the basement and then installed this receptacle to hold the three pumps and the drain for them to work. This is an awesome system. It's a no-fail system! The yearly $95 review checkup of my three pump system is fantastic! The attendant, Justin Bonneville, is superb. Justin does everything efficiently and leaves nothing undone. He cleans and checks all three pumps, checks my battery and backup system. Justin cleans the outside drain. Opens it up and cleans it. The overstrain is checked. The two eave trough underground drains are cleaned. Now the dehumidifier clean air system, the SaniDry. Justin checks the ant of moisture that the system is working at. He uses an instrument to check this and finds the SaniDry is not working properly and will need to be sent in to the company. He has to go back to Ayers' shop and see if they have a loaner! Wow! A loaner and no charge. Justin gets it, a big huge appliance that does wonders: dehumidifies, cleans air, has a cardboard filter and a mesh metal filter, so efficient with a little giant pump that does wonders; water from the moisture in the air is pumped into septic container to outside; amazing process. Justin takes my SaniDry to have it overhauled. I get a practically new one to use for a month or so while mine is being fixed . Ayers takes such excellent care of their customers! Justin hauls this SaniDry up the stairs no big deal! It is now 4:30 p.m. He came at 11:00 am. All this for a yearly check of $95! Ayers is heaven. The customer needs to be there the whole time because you learn how to care for your basement. Thank you, Justin Bonneville! 

Glen Roble answered the phone whenever I called and always explained everything to me. He helped me get someone to explain how the system worked. Glen also helped me understand how the side walk had to be done. Glen helped me feel comfortable when the pumps were going in. Larry did a great job and so did Gavino. I loved having them here and the work they did was SUPERB! They should receive the WOW Service Award. They seemed to be two very down to earth people and a joy to be around. They went above and beyond to do some extra things to make me happy and feel at ease. Larry and Gavino worked very well together! They were trustworthy and careful with my house.  Chris Fues is terriffic and explained everything and showed me how all the pumps work. Chris checked to make sure everything was corectly added. He also explained how other tubes could be put into drains and how alarms work. I am very appreciative that Ayers has their own electrician Brian. He did an effective job of installing the extra plug and made sure it was hooked up the the generator. He was kind respectable and professional. The office staff who answered the phones were so helpful. They made sure I got the service I needed.  Thank you so much for everything. 

Our project manager's presentation and credibility factor helped us decide to use Ayers Basement Systems. The crew were very knowledable in all facets; they were quiet, good workers, and completed the job earlier than expected.

After the installation of the Ayers waterproofing system, I was advised by the installer to hire a plumber to fix a leaky pipe under my bathroom floor that was discovered. I did so and the worker who fixed the leaky pipe said he "had never seen a better job of installing a waterproofing system". He was very impressed. I'm also pleased with your company's work.

Ayers is one of the few companies to stand behind their product, take responsibility, and go above and behind, in my situation. My sump system was installed three years ago and had stuck in an on position. The representative for Ayers explained that it was an advanced system, and needed an extra drain and some attention. The representative spoke to Mr. Ayers, and in contacting me said the new drain would be added, the system cleaned and brought up to standards. All of this at no cost to me! That type of commitment is a "rare commodity" in today's business setting. I am very grateful to Mr. Ayers and company. I applaud your dedication to honesty and quality.

Installation crew was competent, experienced, efficient, and courteous. Project Manager, Ed was friendly, knowledgeable, truthful, honest, and not pushy. Main reason for choosing Ayers Basement Systems was they offered well designed, simple solution to our problem and at a reasonable fair cost.

Virgil, Thank you for assigning Jon and Marty to put in the Sump Pump in my basement. Both of them represent exactly the employees you want to represent Ayers. They were very professional, extremely pleasant and courteous, and very hard workers. 1.They taped off the section as I had asked you to arrange and when I thanked them, they just told me that was what they do as part of the job. 2. When they looked at the plans that Todd had recommended, they decided the drainage system would not work as planned.  They walked around the house and developed options that the discussed with me, even though it meant extra work for them.  They then had to obtain the extra parts (piping).  Also, it meant the job would take much more time.  The facts are, I would have been willing to pay extra and told Jon that, but Jon immediately said no, the job would cost what Todd ha estimated.  (I expect I should thank you for that-that is probably company policy, but Jon did it pleasantly and with style.) 3. As I may have mentioned to you (or maybe I hadn't), my husband has mild dementia.  He was not home when Jon and Marty arrived, but came home while they were working and was in the basement watching his TV during their work.  They interacted with him in a very sensitive way, even though I had not told them about his dementia. 4. They cleaned up the area.  I did not have to take a dust cloth or shop vac to clean up. 5. Jon check the sump pump that Ayers put in last year to make sure it was still working.  Again, that was an "extra." These are two guys you want working for you. Again, thank you, for assigning them to this job. Alyce