Testimonials for Ayers Basement Systems

Dear Mr. Ayers, Martin Parsons was welcomed inot our home on August 15th to provide a repair estimate.  Mr. Parsons is quite remarkable - he impressed us with his demeanor, mastery of technical issues, skillful presentation, ability to effectively communicate and patiently answer our questions thoroughly and resolutely.  By any standard, he is exceptional... possessing stellar qualities that represent your company in its very best light. Thought you should know... Sincerely, Dennis & Bernice K.

I had a large crack on my basement wall that was causing water to leak in and cause unwanted moisture. Steve showed me that Ayers' FlexiSpan crack repair system would be the best solution to my problem. The job was lead by the foreman Chris, and finished within a day. I am happy with my purchase and am glad my water problem is no longer and issue. 

Justin was terrific- he explained the process and made us feel comfortable. The crew was made up of such great guys! They worked hard and fast, were super nice, and Payton was super patient with all of our questions.

I have used Ayers before and have been very satisfied with Ayers work and helpful staff.  Today Gage Pederson, Aaron Morgan, and Matt Thompson were wonderful. Thank you.

Usually I would call multiple companies to make a sound decision on which service providers to use. In this case, due to the professionalism and information presented, I used Ayers without other investigation. Definitely a compliment to your internal staff.

The sales guy, Dave P., was very knowledgeable and the crew was very polite

I met the Ayers rep at the MSU Lansing Home Show and set up an inspection. A year ago I had contacted 4 other companies and none of them were interested in the job. Ayers had exactly the technology needed to fix things.  I was VERY impressed with the foreman (Evan) and assistant (Austin). They were here twice; once for garage repair and once for deck piers. 2 other helpers were in attendance at various times and did well. Evan was very knowledgeable about the project and the options and instilled a lot of confidence. He and his crew worked smoothly and constantly, exhibiting an extremely positive work ethic. Both Evan and Austin quickly tackled physically demanding jobs and kept at them until satisfactorily completed. It was a pleasure to have young men such as these do the work and to be able to relax and know it was going to be done correctly. The jobs were a bit unique; a concrete block garage collapsing into the creek was stabilized, and a large deck that had tilted was restored to level and made secure. The deck overhung a steep creek bank and required some creative, difficult work. Evan and Austin are definitely valuable assets for the company. The crew attended to all details in a very systematic fashion. They cleaned up all that was expected of them. The quality of the work appears to be top notch.    

Dear, Virgil Ayers and Mike Remar, I just wanted to send a quick note to tell you how pleased I was with the service I was provided yesterday by Mr. John Sanger. He showed up promptly and was very knowledgeable about his profession and explained everthing as we discovered more about the issues in my basement. I am truly impressed with him and your company.

Very satisfied. Installation crew was friendly, fast and knowledgeable. Salesman was great and down to earth, there was no high pressure, and he had the common sense to help with our specific needs. The cost was an effective way to prevent flood problems with our foundation.

Very satisfied with the work. The installation crew were knowledgeable, courteous, neat, and wanted to do good work in a timely manner. Project Manager kept me informed about everything and explained everything. He knows how to treat customers well. We chose Ayers because of the plan to cover the old walls and the complete perimeter floor drainage system and the price. Another company wanted $16,000 to dig a trench beside the foundation outside our wall.

The installation crew at Ayers Basement Systems was hard working and knew what they were doing. Covered areas with plastic-cleaned and washed floors down; very professional. Price was very competitive- didn't try to push more product that we didn't need- very thorough on every detail prior to agreement.

The installation crew was very professional.  They answered all my questions.  Project Manager was knowledgeable, courteous and came out to the house twice before I decided to go ahead and use Ayers. Excellent reputation for getting the job done right the first time and at a reasonable price.  Reputation is important. Keep up the good work.

The installation crew was top of the line and the clean-up was excellent

They were all wonderful and polite

Roger Powell arrived on time and did a great job answering the questions I had on my future home purchase. I was surprised how fast a detailed estimate was provided. He is a true professional.