Testimonials for Ayers Basement Systems

For twenty years, Mr. and Mrs. S. dealt with extremely high humidity levels in their Hillsdale, MI home. The problem was so severe that during the wintertime, they would notice condensation all over the windows which they had to constantly wipe off, and even leave towels near the windows to collect dripping water. Mr. S. suspected that their crawl space could be the cause of their woes, but never did any research on the subject. He also felt that crawling into that space to inspect and properly fix it was too big a job for him to tackle on his own. One day he finally decided to get an estimate and see how much it would cost to get his crawl space fixed, and as a savvy homeowner, he did his homework first, searching online for a solution. When he came across Ayers Basement Systems' website, he didn't need to research any other company doing similar work. The more he read about the company's crawl space encapsulation solution, the more confident he felt that this was the right solution for his home. "I didn't want the cheap job. I wanted the good job." -- he explains. Mrs S. was extremely impressed with the production crew from the minute they arrived at her house and introduced themselves. "We had other companies come in and do various works around our home, but this is the first time I had a company -- when they started to work -- to introduce themselves individually. She was also very pleased with the professionalism and cleanliness of the entire crew, who cleaned up after themselves at the end of each day. As for the results, the S. were also very pleased. According to Mr. S., the humidity level in the entire house dropped significantly. They would gladly recommend Ayers Basement Systems to anyone having crawl space problems.

Mr. and Mrs. Roger S. of Hillsdale, MI
Friday, February 28th

Ken was very informative. We read the book that was sent to me which helped me ask the right questions. The crew that did the install in our home were great and very polite! They informed of us everything they were doing every step of the way. We chose Ayers because out of 3 estimates, Ken was the only one who actually took the time to look and explain in depth what was needed. He answered all of my questions and we knew we were in good hands by the way he spoke with such knowledge and such confidence that the uneasiness of having the work done had left. The book that was sent to me was awesome! I read the entire book front to back! It helped me with my other estimates. I knew what questions to ask and what the answers should be concerning. I was thankful for it! Ayers transformed my crawlspace from an unpleasant environment to completely finished with their CleanSpace product. My floors are warmer, the earth smell is gone and my home is cleaner with less dust. I have a fear of rodents, snakes or any other animal getting down in my crawlspace. We are very happy that Ayers is there to help with these things. The value of our home will even go up! Thank you Ayers!!! Sincerely, Your happiest customer

Jessie D. of Jackson, MI
Tuesday, December 29th

John Conrad was very knowledgeable about the situation. Matt Houghtaling and his crew went above expected service! They were fantastic, respectful of property and really knew what they were doing. Matt updated me of changes and totally advised me of the the situation. I cannot express how grateful I am for your expertise and courteous service. I greatly appreciate the service of Matt and his crew. I will recommend them!

Barb G. of West Bloomfield, MI
Wednesday, October 12th

Despite a lower price offered from a competitor, I felt more comfortable with the information Steve provided, coupled with the company rating and quality of products offered. The communication from sales, administration and operations was excellent. The new sump pumps are very quiet & no longer hear them turning on/off. We are now able to utilize the crawl area space for storage, as the encapsulated space is clean and neat. Thank you for a job well done!

Barry T. of Vicksburg, MI
Monday, January 15th

Thank you for a great job. It exceeded all of my expectations. My satisfaction with the work is due in large part to the project's foreman - Gage - and his team. Gage exhibited the highest degree of technical expertise and professionalism. It was a pleasure to work with him! Thank you.

Don B. of Gobles, MI
Wednesday, December 19th

I would give them ten stars if I could. Michael Roman and Tanner were EXCELLENT as were the rest of the team that we had contact with. This is a first class company that knows how to treat its customers. We are WOWed!!!

Pamela R. of Mears, MI
Monday, October 19th

We hope you know what a marvelous crew Dan, Sheldon and Casey are. We put our home in their hands for five days. They took care to return it to us in marvelous shape and with a wonderful clean space installation. They all went out of their way to make sure we were informed all though the work and gave us a full explanation and tour of the finished product. We could not be more pleased with their work. They even cleaned up after themselves. They left our home in the same condition we would have ourselves. Their attitudes were consistently upbeat and positive throughout the week. They dealt with any issues by coming up with innovative and well thought out solutions. The weather was changeable and terrible during the week, but none of them allowed that to stop their excellent progress and marvelous finished product. Again, we are hopeful that you know what an excellent crew these three men are. We are glad you sent them to do our work. We are pleased that we received just what we were told by Dennis James. Our experience overall with your company has been excellent. Thank you.

Michael J. of Alpena, MI
Monday, January 15th

The week of September 8th, your crew arrived to begin clean up and install our crawl space. Day one, it was pouring down rain but this didn't stop them from working. The crew was led by Mike, and working right along side was Josh and Cody. We are SO impressed by these young men. They are hardwokring which is something we have not seen in a very long time. They are a real asset to Ayers Basement System and represent the company well! All of them were respectful of each other and worked great as a team. Everyone knew what needed to be done to complete the job and did not hesitate to do the next step in the project, i.e. hauling stone, digging in the dirt, taping, picking up trash, etc. If we had any questions regarding what they were installing and/or how something worked, they stopped to answer everything. All three were extremely coureous, polite, and very well mannered not only to each other but also to us. The guys arrived early and always called first to let us know they were on their way. Even though they put in a long day, they always cleaned up and picked up their materials and work area before leaving. In all of our years of home owner projects, we have never been this impressed and pleased with a construction crew. We are very pleased with our new crawlspace and will recommend your company to all friends and family.

Wayne & Noreen I. of Millersburg, MI
Tuesday, September 8th

I just wanted to take the time to thank you for all your help regarding the decision to clean up my crawl space. The results are amazing. The crawl space looks, and smells great. The air is fresh and humidity is gone. After reading the Book "CrawlSpace Science" , we came away with information you never even think about. The dehumidifier and sump pump are working fine. As a customer, I am very satisfied that all my questions were answered in a timely manner, and my requests regarding unforeseen issues were granted without question. I will gladly recommend Ayers Basement Systems to all potential customers. Other residents on the bay will be told about this system. Our home in Northern Michigan means a lot to my wife and myself. The potential damage to the foundation could have been very costly.

Paul J. of Northern Michigan, MI
Tuesday, June 6th

The installation crew was friendly, efficient, neat, concerned about our situation. Project Manager was knowledgeable about our needs and his products.

Hammond of Jackson, MI
Tuesday, June 6th

The installation crew was very Professional and Courteous! Excellent Clean up! I would like to thank Jim, Vic, Derek, and Ryon for their help. This entire experience has been positive. The guy's work ethic and quality of work was very impressive. Major Thanks from me and my Family!

Robert of Rives Junction, MI
Tuesday, June 6th

Dear Mr. Ayers, I would like to highly commend David and his crew helper. They were at my house on Wednesday (April 22, 2015), to complete the work left on my crawl space project. They were good natured and hard working. You can be proud to have them represent your company in work ethics and quality of work performed.

JoAnne H. of Eaton Rapids, MI
Wednesday, April 22nd

I would like to commend the employees of Ayers who were involved in the extensive basement/crawl space project at The Jean Bradford Kline Senior Center. Our building is old, and it was well past the time to address water issues when we first contacted Greg Carey. He put together an excellent presentation to show our Board of Directors and members to help them understand what we would need to do to fix our multiple water problems. Dillon Birchmeier and his crew did an excellent job, worked quickly and efficiently, and were very porfessional. They took time to explain to members who asked just what they were doing, which we appreciated. They were professional and personable. Greg stopped by over the course of the project to answer questions that I had,and keep abreast of the progress. We are still waiting on the concrete raising, but understand that weather has been a factor in delaying that part of our repairs. I hope we do not need the services of Ayers again, but I would not hesitate to reccomend your company. Sincerly, Rita Honeysett, Director

Eaton Rapids S. of Eaton Rapids, MI
Monday, July 1st

Dear Mr. Ayers, Finally, I have my crawl space flooding problem solved, thank you Ayers basement Systems. Well, that is if during the next healthy rain the crawl space doesn't flood. Tom Bronson visited me after I contacted your company and I do want to tell you, Tom did an outstanding job of inspecting my crawl space and recommending a solution. He communicated prior to his visit (one of my top priorities in selecting a company) and after the job was completed. He was competent, knowledgeable, and did a great job of explaining what was to be done and how and of course the cost. I was completely satisfied in his presentation. The job was scheduled for around the 19th of January, however, it was moved up to the 29th of December. I was contacted by your Service Department, communication, I love it! Nathaniel Monear, foreman and his team arrived after Nate had called, great! They took the better part of two days to accomplish the task of water proofing my crawl space. A great job, no doubt about it. Nate is extremely competent, efficient, and courteous and wasted no time in completing a daunting task. You have a top-rated professional in Nate. He knows his job and performs it with perfection. I am totally satisfied with the work the team did. He made sure that I was satisfied with the cleanup process prior to their leaving and I was. No question about it, a job extremely well done. Tom Bronson made a follow-up call to check on my satisfaction with the job. Thank you, Sincerely Bob B.

Bob B. of Harrison, MI
Thursday, January 22nd

The installation crew and Project Manager were professional, knowledgeable, and pleasant. The problem and plan of treatment was explained well and showing me on the computer was very helpful. The overall reason for picking Ayers Basement Systems was the years in business and specialize in basement/crawlspaces.

Garcia of Lansing, MI
Tuesday, June 6th

Total testimonials : 38