Basement waterproofing and foundation repair services by Ayers Basement Systems Reviews

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Job review from in Central Lake, MI 49622 on 10/25/18

Overall Rating:

5  out of 5
Our Overall Service

Everyone involved was very professional, knowledgeable and courteous. It seemed everyone was trying their utmost to deliver the best customer satisfaction possible. Clearly well trained and very professional.

Call Representative

Didn't use a call professional. Was referred by a friend directly to Zach.

Sales Process

Zach returned my call almost immediately. This was a rush job for us because we were leaving for the winter. All involved bent over backward to get our job done on our schedule. Jeff Nickerson gave us a very professional presentation on the work he recommend be performed and answered all of our questions knowledgeably. We felt confident in the Ayers system and team. Jeff kept us posted as he pressed production to squeeze our job in an get it done when we needed it. And he got it done! We are very appreciative of his effort.

Our Installation Crew

These guys are the BEST!!!! I was called 2x in advance of when the crew would arrive. They arrived right on time and worked incredibly hard for almost 12 hours straight to get our job completed in one day...if they stopped for lunch I didn't know it. They did a super job protecting my home as they had to enter through the living room, go down carpeted stairs then thru the finished part of my basement to get to the leak. They covered everything and put up a "wall of plastic" to protect my belongings. I was SUPER IMPRESSED at how meticulous they were. The amount of physical labor astounded me. These poor guys carried bucket after heavy bucket up and down my long stair case. Amazing to watch. They worked non stop. Plus they were so nice...answered my questions all day long...informed about the system being installed...and went thru everything when they were. All three guys had an upbeat attitude and disposition. They were fantastic!!! The finished product is great...and pumping water like crazy. Very satisfied.

The Cleanup Process

It was like they'd never been here. Cannot speak highly enough about the attention to detail in regard to respecting my property.

What made you choose our company:

You came very highly recommended from a friend whose opinion I respect. I did not even contact another company because you were willing to get my work performed within a short time frame.

Our Service Area

Proudly Serving Michigan & Indiana

We serve the following areas

Our Locations:

Ayers Basement Systems
2631 Eaton Rapids Rd
Lansing, MI 48911
1-517-731-0784


Ayers Basement Systems
4475 Airwest Dr SE
Kentwood, MI 49512
1-616-208-3343


Ayers Basement Systems
39555 Orchard Hill Place
Suite 600
Novi, MI 48375
1-248-907-1555


Ayers Basement Systems
1251 North Eddy Street
Suite 200
South Bend, IN 46617
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