How to Find a Reliable Contractor
As spring slowly (slooooowly) approaches, you’re probably going to start seeing DIY road signs for basement waterproofing or repair. Or maybe you’ll get someone going door to door in your neighborhood asking if you’re experiencing any flooding after the thaw. Spring and summer always see a boom of one man operations providing home services, and every fall they disappear - sometimes without finishing your job.
When it comes to your home, the importance of working with a trusted contractor can’t be overstated. Here are a few reasons to work with Ayers for your basement, crawl space, and foundation needs, and what to look for anytime you need a contractor.
We’re local
We were founded in Lansing, MI, and our main office is still here. Our other office is in Grand Rapids. Our system design specialists perform inspections in the areas they live. We are invested in Michigan and northern Indiana and want to take care of our neighbors; there’s no out of state holding company at work here. You can find anyone from the CEO to our installation crews in the offices at any time.
Working with a local contractor is important for multiple reasons. First, working local means they know the quirks of the area. It also means they’re accountable; it’s easy to ignore your customers’ needs when you’re a thousand miles away, but not when you might run into them in Meijer. Finally, they’re invested. A contractor who lives and works in the area cares about it and wants their neighbors to be happy, safe, and comfortable.
We’re vetted
We use patented, proven products and processes from Basement Systems and Supportworks, nationally recognized companies with successful track records. And our team is highly and continuously trained to make sure we’re providing the best solutions to our customers. Our entire staff has also gone through a background check before starting work, so we’re confident with anyone that we send to your home. We also have an A+ BBB accreditation and years of reviews online.
When Joe Friday shows up in an unmarked van to install a sump pump he got from Home Depot, you might feel uneasy and question your decision. But if you work with a known contractor, one who can be traced online to happy customers and an established presence in the area, you’ll be more comfortable with your decisions.
We’re committed
When I say we’re committed, I mean we’re committed to you, to your home, and to our products. In addition to warranties that stay with the system (so if you sell your home, the warranty transfers to the new owners), we have a dedicated service department ready to perform annual maintenance or emergency repairs. Our systems are meant to be a permanent solution, and we’re here to back them up - just like we’ve been doing for the past 40 years.
When you use a pop up “contractor,” there’s no warranty, and there’s no guarantee the phone number will even work next month. Once your project is done, or maybe half done, they could disappear and leave you high and dry - or underwater. You should always look for an established company with a warranty, and one that provides service to its systems.
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At a time when starting a business is as easy as starting a Facebook page and getting a tool box, it’s never been more difficult to find a trusted contractor. But following the tips above can help you find reliable people you can trust in your home. And if you’re experiencing issues with your basement, crawl space, or foundation? Start with us, and call to schedule your free inspection.
